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Billing: We require a full payment before beginning work, payable by credit card (PayPal, American Express, Visa, Mastercard). Please note that we cannot begin work until we’ve received your payment.
Project Cancellation: If you choose to cancel your project after work has started, a ‘kill fee’ equal to the amount of $75 will be charged. In the unlikely event that CDP cannot create a design that you are satisfied with, the client may cancel the project in writing, and we will provide a refund of the deposit. In the event of a job cancellation, all artwork and concepts remain the exclusive intellectual property and copyright of CDP unless released in writing by CDP and the balance of the project’s billable amount is remitted.
Written Estimate: Before beginning work, CDP will provide you with a written project estimate. All fees and costs are estimated and valid for 30 days. Changes in the scope of work or project specifications may require a revision to the original quote. Any changes more than 10% of this quote must be approved in advanced by both parties, and will sent in a final invoice.
Turnaround/Rush Charges: Standard turnaround for initial advertising concepts or designs is 3-5 business days from client approval of quote (payment of deposit) unless notified otherwise in advance. Upon approval, CDP will inform you a specific date to expect your initial concepts. Rush service available as follows: Guaranteed 3-5 day service – Included. Guaranteed 2-3 day service – 150%. Guaranteed 24-hour service – 200% (check availability). Final delivery of email a design is dependant on client turnarounds and final approvals. We recommend that you provide a minimum of 10 business days before your materials deadline to avoid rush charges.
(800) 834-6512 Email Marketing / Online Advertising
Mon-Fri 9am-5pm CT, Sat 9am-11:30am CT,
Sun 9am-10pm CT